Terms & Conditions

1. INTRODUCTION

This document is an electronic record under the provisions of the Information Technology Act, 2000, and applicable rules thereunder including the Consumer Protection (E-Commerce) Rules, 2020.

This Terms & Conditions (“Terms”) governs your access to and use of www.unbound-lifestyle.com (“Website”) operated by Unbound Lifestyle Private Limited (“Company”, “Unbound”, “We”, “Us”, “Our”).

By accessing, browsing, or purchasing from this Website, you agree to be bound by these Terms.

If you do not agree, please do not use this Website.

2. ELIGIBILITY

  • You must be at least 18 years of age to make purchases.
  • If you are a minor, you may use the Website only under supervision of a parent/legal guardian.
  • By using this Website, you represent that you are legally capable of entering into binding contracts under Indian law.

3. MODIFICATION OF TERMS

We reserve the right to update or modify these Terms at any time without prior notice.

Revised Terms shall be effective immediately upon posting. Continued use of the Website constitutes acceptance of revised Terms.

4. YOUR ACCOUNT

To access certain features, you may need to create an account.

You agree to:

  • Provide accurate and complete information.
  • Maintain confidentiality of login credentials.
  • Accept responsibility for all activities under your account.
  • Notify us immediately of unauthorized use.

Unbound reserves the right to suspend or terminate accounts for violation of these Terms.

5. USE OF WEBSITE

You agree not to:

  • Use the Website for unlawful purposes.
  • Copy, reproduce, or exploit Website content commercially.
  • Attempt to breach security systems.
  • Interfere with Website functionality.
  • Impersonate another person or entity.

We may restrict access if misuse is detected.

6. PRODUCTS & ORDERS

6.1 Personal Use Only

All Unbound Lifestyle products are designed exclusively for personal use.
You may not resell or redistribute products without written authorization.

6.2 Order Acceptance
  • All orders are subject to availability.
  • We reserve the right to cancel or limit quantities.
  • Orders may be cancelled if pricing errors occur.
6.3 Bulk Purchase & Fair Usage Policy

To maintain fairness:

  • Multiple bulk orders from the same account may be reviewed.
  • Suspicious commercial resale activity may lead to cancellation or account suspension.
  • For wholesale inquiries, contact: hi@unbound-lifestyle.com

7. PRODUCT INFORMATION & DISCLAIMER

Unbound Lifestyle offers personal care products formulated specifically for men.

  • Products are cosmetic/personal care in nature.
  • They are not intended to diagnose, treat, cure, or prevent any disease.
  • Results may vary from individual to individual.
  • Always perform a patch test before use.
  • Check ingredient list for possible allergens.

Product colors may vary due to screen settings.

8. PRICING & PAYMENT

  • Prices are listed in INR and inclusive of applicable GST unless stated otherwise.
  • Shipping charges (if applicable) will be displayed at checkout.
  • We accept payments via Credit Card, Debit Card, UPI, Net Banking, Wallets, COD (where available).

Unbound reserves the right to modify prices without prior notice.

9. SHIPPING & DELIVERY

  • Estimated delivery timelines will be displayed at checkout.
  • Delays may occur due to logistics or force majeure events.
  • Orders may be shipped in multiple consignments.
  • Risk of loss passes upon delivery.

10. RETURNS & REFUNDS

Returns are governed by our Return & Refund Policy available on the Website.

We reserve the right to reject returns that:

  • Show signs of use.
  • Are returned beyond eligible timelines.
  • Are damaged due to misuse.

11. USER-GENERATED CONTENT

If you submit reviews, comments, photos, or testimonials:

  • You grant Unbound a non-exclusive, royalty-free, worldwide license to use, modify, and display such content for marketing and promotional purposes.
  • You confirm that your content does not infringe third-party rights.
  • We reserve the right to remove inappropriate content.

12. INTELLECTUAL PROPERTY

All Website content including:

  • Brand name “UNBOUND”
  • Logos
  • Product designs
  • Graphics
  • Text
  • Images
  • Website layout

are the intellectual property of Unbound Lifestyle Private Limited and protected under Indian intellectual property laws.

No license is granted without written permission.

13. THIRD-PARTY LINKS

The Website may contain links to third-party websites.

We are not responsible for:

  • Their content
  • Their privacy practices
  • Any damages resulting from their use

Access third-party links at your own risk.

14. ELECTRONIC COMMUNICATIONS

By using our Website, you consent to receive communications via:

  • Email
  • SMS
  • WhatsApp
  • Push notifications

You may opt out of promotional communications at any time.

15. LIMITATION OF LIABILITY

To the fullest extent permitted by law:

Unbound Lifestyle shall not be liable for:

  • Indirect or consequential damages
  • Loss of profits
  • Data loss
  • Business interruption
  • Allergic reactions due to undisclosed sensitivities

Maximum liability shall not exceed the amount paid for the product purchased.

16. INDEMNIFICATION

You agree to indemnify and hold harmless Unbound Lifestyle, its directors, employees, and affiliates from any claims, damages, losses, or liabilities arising from:

  • Your misuse of the Website
  • Violation of these Terms
  • Infringement of third-party rights

17. FORCE MAJEURE

We shall not be liable for delay or failure due to events beyond reasonable control including:

  • Natural disasters
  • Government restrictions
  • Pandemic
  • Logistics disruption
  • Cyber-attacks

18. TERMINATION

We reserve the right to:

  • Suspend or terminate your account
  • Cancel orders
  • Restrict Website access

if you violate these Terms.

19. GOVERNING LAW & JURISDICTION

These Terms shall be governed by the laws of India.

All disputes shall be subject to the exclusive jurisdiction of courts located in:

Unbound Lifestyle Private Limited

20. SEVERABILITY

If any provision is found unenforceable, remaining provisions shall continue in full force.

21. CONTACT INFORMATION

Unbound Lifestyle Private Limited
Registered Address: Cabin 1008, 10th Floor, Ofis Square, Block 2, Vatika Business Park, Sector 49, Sohna Road, Gurugram, Haryana 122018
Customer Support Email: hi@unbound-lifestyle.com

Customer Care Number:  +91-921-768-6300

Unbound Officer:
Name: Unbound Lifestyle
Email: hi@unbound-lifestyle.com
Response Timeline: Within 48 hours